Frequently Asked Questions
1. What materials are used in Stoniva products?
We work with premium natural semiprecious stones such as rock crystal, Rose Quartz, white quartz,agates, petrified wood, tiger eye, amethyst, lapis lazuli ,mother of pearl, and more. Every piece is carved from authentic stone, never synthetic
2. Are the products fully handmade?
Yes. Skilled artisans shape, polish, and finish each item by hand. The craftsmanship ensures unique variations that make every product one of a kind.
3. Are these stones durable for everyday use?
Semiprecious stones are naturally strong and can withstand regular use. Certain stones like petrified wood and quartz are extremely durable. We recommend using them only in indoor conditions to preserve their beauty.
4. Will the colors or patterns fade over time?
Stone colors and patterns are naturally formed and do not fade. Proper care and protection from harsh chemicals or direct UV exposure helps maintain their original appearance.
5. Are the products resistant to stains and scratches?
Stone is scratch-resistant but not scratch-proof. Sealed surfaces provide protection from light staining. We advise wiping spills quickly and using soft cleaning tools.
6. How should I clean and maintain Stoniva products?
Clean with a mild soap solution and a soft cloth. Avoid acidic cleaners, bleach, and abrasive scrubbers. We provide aftercare guidance based on the selected stone.
7. Are sinks and bathroom accessories safe for wet areas?
Yes. Our stone sinks, trays, and accessories are designed for wet environments. They are sealed to protect against water absorption.
8. Can you customize size, shape, and design?
We offer full customization including dimensions, finishes, metal fittings, and patterns.Customers can share drawings or concepts and we will bring them to life.
9. Do handmade products have variations?
Natural stones have unique grains, textures, and slight color differences. These variations are expected and add character to each piece.
10. How heavy are stone products?
Stone has natural weight which adds stability and a luxury feel. Weight may vary depending on the type and thickness of the material. We provide detailed product specifications on request.
11. Are Stoniva products suitable for hotels and commercial spaces?
Yes. Our stones are durable and ideal for luxury hospitality, corporate interiors, and high-end residential projects.
12. What safety standards do you follow?
We use non toxic epoxy and food-safe and waterproof sealants where needed and ensure edges are smooth and ergonomically finished. Quality checks are done at every stage of production.